Owners Guide

Your Quick Guide to Vacation Rental:

~ RE/MAX Diversified Rental
~ Management Responsibilities/Fees
~ Operations/Procedures
~ Marketing/Advertising

DIVERSIFIED RENTAL AND PROPERTY MANAGEMENT is a privately owned vacation rental management company established to provide vacation rental services to vacation home owners in the Finger Lakes Region of NY.

Diversified Rental considers itself partners in the Tourism Industry with the owners of the vacation properties. The owners provide their own special vacation home while Diversified Rental markets, provides guest services, cleans and maintains the property, and accounts to the owners on a monthly basis.

DIVERSIFIED RENTAL rents privately owned vacation homes, chalets and off-lake cabins in the Keuka, Seneca, Waneta, Lamoka & Canandaigua Lake areas. All properties are equipped with: full kitchens, dishes, linens, towels, microwaves, gas BBQ's, TV, VCR and stereos.

Vacationers can choose from a selection of properties ranging from 1 bedrooms, cottages with guest houses, off lake specialty homes with inground pools, high-end lake rentals, cozy/economical cottages, multi-property rentals to accommodate up to 30, a lodge to house up to 20 people and more. Clients can choose locations on any of our lakes or recreational retreats off the lake. Some of our properties come complete with hot tubs, canoes, water trampolines and other amenities.

Diversified Rental's website www.DiversifiedRental.com showcases the vacation properties individually and provides visitors with the Yates County Travel Guide, Schuyler County Travel Guide, Winery Brochures, maps and directions. Diversified Rental's knowledgeable staff can arrange the right property at the right location to ensure an enjoyable and memorable experience for each guest.


Following the signing of a Rental Contract Agreement, RE/MAX DIVERSIFIED RENTAL acting as a management company shall be responsible for the following services:

* Providing reservations, front desk and guest services
* Setting rental rates, calibrated with the regions competition
* Marketing and advertising to promote the homeowner's property (on a national level)
* Notification of homeowner of any major repairs, prior to execution of said repairs, unless there is an emergency and the homeowner is unreachable
* In the case of an absentee homeowner, utilities and phone may be assumed and applied against the monthly revenue statements
* Providing in-house housekeeping service, linen, and towels for the homeowners' property
* Paying the owner on a monthly basis the net rental revenues less expenses and management fees


RE/MAX DIVERSIFIED RENTAL retains 18% of net revenue as its management fee. The management fee encompasses all of the aforementioned services.


A representative from the Diversified team will meet with the owner of the property to answer any questions, and provide input and suggestions for improvement or upgrades.

When the contract starts prior to any reservations:
* An accommodation inspection report will be completed and any existing damage (i.e. scuffs on walls) or maintenance deficiencies noted.
* A complete inventory of the property will be completed and kept on file.
* The amount of cleaning required to bring the property to a hospitality standard will be assessed.
* DIVERSIFIED RENTAL provides bed linens and towels/washcloths. We require the owner to provide mattress pads, blankets, bed skirts, comforters or bedspreads.


DIVERSIFIED RENTAL maintains a fully trained housekeeping staff and supplies all guests with bed linens and towels. After the guest has checked out, the staff cleans the property. In the case of homeowner occupancy, the owner must leave the property in the exact same condition as when they arrived; it must be clean and ready for immediate occupancy, if necessary.


DIVERISIFED RENTAL has a crew of professionals on standby to handle plumbing, electrical, and general repairs that may occur during the Agency Contract agreement. This service allows the homeowner to rent his/her property with peace of mind and the freedom of not having to handle small problems or guest concerns.


RE/MAX DIVERSIFIED RENTAL generates rental revenue reports on a monthly basis. This detailed statement is sent to each homeowner with the listing of each rental, the amount collected per rental and check for the net rental income, less any expenses and management fees. Rental income statements are mailed no later than 7 days after the closing of the previous month.


Yates County Chamber of Commerce, Schuyler County Chamber of Commerce, Geneva Chamber of Commerce, Corning Chamber of Commerce, Elmira Chamber of Commerce, Finger Lakes Tourism Association, FingerLakes1.com, Seneca Lake Wine Trail, Keuka Lake Wine Trail

All of our above listed affiliations attend regularly schedules TradeShows throughout the World and distribute literature with DIVERISIFIED RENTAL listed as a FINGER LAKES VACATION RENTAL resource.

* Developing pages for every property including pictures
* www.DiversifiedRental.com
* Actively seeking new links to tourism websites on a regular basis
* Currently signed up with all the major search engines for optimum exposure.
* Annual ads in many County Travel Guides (hundreds of thousands distributed)
* Annual full page, full color ad in the Finger Lakes Tourism Travel Guide (large guide covers the entire Finger Lakes Region, over 100,000 distributed)

RE/MAX DIVERISIFIED RENTAL is one of several Lane Family businesses. Our businesses work together to promote Diversified Rental and to keep it running smoothly. RE/MAX Diversified Rental has been in business over 45 years. The experience and our knowledgeable office staff allows us a true knowledge of the area economy and market/rental values. Also, our construction/modular home business, NORTHEAST ENTERPRISES, allows us the means necessary to handle any emergency and routine maintenance to the properties we represent. Throughout the Finger Lakes, our businesses and endeavors are recognized as being established and successful.